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How to make sure a designer never files a bug again

If you’re an engineer, I can sense you might be getting frustrated, as most bullet points I listed look like extra work. I agree with you. It is. This post is as much about process, as it is about culture and the incentives it establishes. The best places I’ve worked were filled with shared trust and treated bugs as a joined responsibility of everyone, rather than a black-and-white division into “filers“ and “fixers,” with the ultimate end goal always being user’s experience

unsung.aresluna.org

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How to Reframe Negative Feedback Without Losing Confidence in Yourself

Negative feedback hurts. There's no way around it. Your stomach drops, your heart beats faster, and your thoughts race: “Am I about to lose this client?” “Are they questioning if I'm the right person for this job?” “Will this affect my reputation?” But what if you could change your relationship with feedback and turn it into a tool for career growth, without losing confidence? You can easily master this skill: it just needs a different approach!

interaction-design.org

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