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How to make sure a designer never files a bug again

If you’re an engineer, I can sense you might be getting frustrated, as most bullet points I listed look like extra work. I agree with you. It is. This post is as much about process, as it is about culture and the incentives it establishes. The best places I’ve worked were filled with shared trust and treated bugs as a joined responsibility of everyone, rather than a black-and-white division into “filers“ and “fixers,” with the ultimate end goal always being user’s experience

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